Pre-booked clients will be serviced at dedicated counters.
As such we are introducing the Branch Appointment Booking System or BABS.Ĭitizens are encouraged to make use of the online booking system because in the near future, selected Home Affairs offices will process smart ID and passport applications only for clients who have booked an appointment through the Branch Appointment System. The Department of Home Affairs is waging a war against long queues.
The Department of Home Affairs is waging war against long queues!